top of page

Privacy Policy

PRIVACY POLICY

We are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently in compliance with

the Protection of Personal Information Act.

This Privacy Notice outlines how we collect, use, and disclose your personal information, adhering to the requirements of the Protection of Personal Information Act (POPIA)

in accordance with South African law.

About STRONG
STRONG PR, Marketing and Events is an events and marketing company based in Johannesburg, South Africa.

We are committed to providing exceptional services while protecting your personal information.

Information We Collect
We collect and process personal information primarily to understand your requirements and deliver our services. This includes collecting your name and contact details, such as your organisation, email address, and phone number.

We gather this information directly from you when you provide it to us.

When possible, we will inform you of the mandatory information required and any optional details.

Website usage information may also be collected through "COOKIES,"

enabling us to gather standard internet visitor usage data.

How We Use Your Information
Your personal information will only be used for the purposes agreed upon.

Where necessary, your information may also be retained for legal or research purposes.

For instance, your information may be used to:

Gather contact information;

  • Confirm and verify your identity or ensure authorised usage for security purposes;

  • Detect and prevent fraud, crime, money laundering, or other malpractice;

  • Conduct market or customer satisfaction research or statistical analysis;

  • Maintain audit and record-keeping purposes;

  • Support legal proceedings.

 

Disclosure of Information
We may disclose your personal information to service providers involved in delivering our products or services.

We have agreements to ensure they comply with the privacy requirements mandated by the Protection of Personal Information Act.

We may also disclose your information:

When required by law or industry codes; to protect our rights.
 

Information Security
We are legally obligated to provide adequate protection for the personal information we hold and prevent unauthorised access and use. We continually review our security controls and processes to ensure your personal information remains secure.

Our security policies and procedures cover:

  • Physical security;

  • Computer and network security;

  • Access to personal information;

  • Secure communications;

  • Security in contracting out activities or functions;

  • Retention and disposal of information;

  • Acceptable usage of personal information;

  • Governance and regulatory issues;

  • Monitoring access and usage of private information;

 

Investigating and responding to security incidents.
When contracting with third parties, we impose appropriate security, privacy, and confidentiality obligations to ensure your personal information is kept secure.

Your Rights: Access to Information
You have the right to request a copy of the personal information we hold about you. To do this, please contact us at the numbers/addresses provided on our website, specifying the information you require. A copy of your ID document will be needed to confirm your identity before providing details of your personal information.

Please note that any such access request may be subject to a legally allowable fee.

Correction of Your Information
You have the right to ask us to update, correct, or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes. We appreciate your efforts in keeping your personal information accurate.

Definition of Personal Information
Under the Act, “personal information” refers to information relating to an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person. At STRONG, personal information includes:

All addresses, including residential, postal, and email addresses;
Change of name, for which we require copies of the marriage certificate or official change of name document issued by the state department.
 

How to Contact Us
If you have any queries about this notice, need further information about our privacy practices, wish to withdraw consent, exercise preferences, or access or correct your personal information, please contact us at the numbers/addresses listed on our website.

YOUR PRIVACY MATTER

bottom of page